Lehigh Times

The Wilkes-Barre VA Medical Center, subsidiary 693B4 in Allentown, Pennsylvania scheduled 12,405 pending appointments during the period ending November 1, according to data collected from the U.S. Department of Veteran’s Affairs.

Of the total number of appointments, 12,122 had a wait time of 30 days or less (97.7%) and 283 appointments (2.3%) were scheduled more than 30 days out.

A study published in the Journal of the American Medical Association (JAMA) in January 2019 reported that wait times for new appointments at VA health care facilities were similar to or better than wait times at private-sector providers between 2014 and 2017.

The Government Accountability Office (GAO), however, released a report in July 2019 that cautioned that the VA's data-tracking system only captures part of the appointment process and fails to account for the time that it takes the VA to enroll veterans in its health benefits program.

The VA explains on its website that when veterans apply for benefits, they are assigned to one of eight priority groups, with those who need immediate care due to service-related disabilities placed in higher priority groups. Veterans who do not have service-connected disabilities and who earn a higher income are placed in the lower priority groups.

Facility Code	Location	Total Appointments Scheduled	Appointments Scheduled 30 Days or Less	Appointments Scheduled More than 30 Days
693	Wilkes-Barre	46,669	43,637	3,032
693B4	Allentown	12,405	12,122	283
693GB	Williamsport	4,308	4,194	114
693GA	Sayre	3,048	3,014	34
693GG	Bangor	1,132	1,120	12
693QA	Honesdale	864	862	2
693GC	Tobyhanna	564	552	12
693GF	Berwick	148	147	1

Source: U.S. Veteran's Administration